Everyone we had an opportunity to work with was very helpful and kind. We started our process online then came in to get the car. All went really well.
I just leased another Subaru Outback from Groove Subaru in Silverthorne. Billy Bonner, the Business Development Manager provided the best customer experience I have had in over 20 years, buying and leasing news cars. Transparent super competing pricing, excellent communication, follow up and he delivered my new Outback to our home and we completed all paperwork in about 15 minutes! Thanks Billy!
Our experience buying a new Suburu was great at Groove in Silverthorne! Joe was easy to work with and very helpful in explaining in detail all the bells and whistles of our new vehicle. Our Outback arrived much sooner than expected and we are thrilled!
Excellent purchase experience with Daniel. Simple/fair negotiation by email (including trad value). Went into the dealership to sign paperwork and pick-up car. No surprises - transaction was fast and exactly as promised. Very pleased overall
I came into the dealership to see and drive a new Subaru Crosstrek. Seth, our salesman, explained the models and what I would be most comfortable with. After driving one, Seth , worked to find the car we wanted at the price we wanted. The rest of the Subaru team worked together to deliver the specific car we wanted.
Sales staff was helpful and knowledgeable. It was a easy transaction and I felt very comfortable with the vehicle I leased. I would buy from this dealership again in the future.
I just bought my first brand new car ever, after LOTS of research at different dealerships and test drives. I chose Groove Subaru of Silverthorne after being referred there by a friend and I could not possibly be happier with the incredible customer service I received. Jeff and his team did a fantastic job of making us feel appreciated and valued as customers. They worked quickly (my car had been totaled so I needed a replacement quickly) and even drove the car over to Eagle to deliver it. I ask a LOT of questions and Jeff and Joe (who walked ...
Great experience, all the way around, from the sales experience to the purchase of our new car. Thanks Groove! Grateful to have you in our hometown.
Groove in Silverthorne is definitely the place to shop for a new or used car. We've purchase 3 cars from this dealership and their process takes the hassle and doubt out of buying a new car! They really do make it EASY!
I came to Groove Subaru and another Subaru Dealer through the Truecar website when I needed to replace my car that was totaled in an accident. Seth Cohen, of Groove, responded to my email and my buying experience with him and the rest of the staff was top notch. Seth offered to accompany me to return my rental car and Jeff, the Manager, even filled up my rental before I returned it, which amazed me. They addressed my concerns about past issues in their service department and I would definitely recommend them. I hope to own my Outback for many ...
We just bought our second Subaru from Seth Cohen. These last two purchases are the easiest auto purchases we have ever made! Even better Seth delivered our car to Steamboat Springs on a Saturday night. What an awesome salesman! Seth will give you a great price, great service and with no hassles. We did our homework and talked to 7 dealers. Seth was by far the best.
Great experience with no pressure. Dan Blaise was friendly and competent. The no haggle price was the best I found on the internet for a low milage Prius.
We had a great experience trading in our Subaru Outback at Groove Subaru Silverthorne with Garret. He was friendly, straight forward, and thorough. We did have to wait a bit longer than expected for a few small hang ups, but Garret kept us in the know and ultimately provided excellent customer service.
Our experience with Garret was smooth and seemlessly effortless. Garret came highly recommended and for good reason. He walked us through every step of the purchase of our 2018 Subaru Outback and we couldn’t be happier.
We received fantastic service throughout the entire purchasing process. Seth was able to match our needs 100%, and everyone in this dealership was helpful and attentive.
Went in expecting the usual run-around and time-suck that is often the car-dealership experience. Was pleasantly surprised to find a direct, honest and up-front dealership whose sales management and sales persons didn't waste my time. To my surprise I was financed there at a lower rate than my Credit Union had pre-approved me at also! Shop knows how to care for my Subaru and I will def be going back when it's time for the next one.
I am completely satisfied with the great customer experience that I was given at Vista Subaru of Silverthorne. The friendly staff answered all of my questions and their sales manager Alan Y. was sure to leave a great impression. Thank you all for the satisfactory service. Two thumbs up!
Sales staff was knowledgable and courteous, without being pushy. Alan the sales manager was helpful and offered to walk me through my financing options as I have never made a purchase this large before. Unfortunately I missed my opportunity and the car was sold to another buyer. I will return to Vista for my next automobile. Thanks Vista Subaru
Camille is amazing and was able to get my car in and out! The transmission needed repaired and helped worked with Subaru to get it fixed even tho I was just out of warranty!
Vista Subaru was great during the purchase of my last vehicle. They offered a fair price on the vehicle, picked me up from my work in the vehicle I was interested in to test drive, and they had done almost all the financial legwork ahead of time, so I was in and out of the dealership quickly.